How long do you take to ship out an order?
- All orders are processed and shipped out within 24 - 48 hours during working days. Do note that no orders will be dispatched during weekends and holidays.
For Standard Shipping Fees
- Pennisular Malaysia: 1-3 Working Days (RM 9.00 per order)
- Sabah & Sarawak: 2-4 Working Days (RM 12.00 per order)
For FREE Shipping
- Pennisular Malaysia: 1-3 Working Days (orders above RM 550.00)
- Sabah & Sarawak: 2-4 Working Days (orders above RM 550.00)
All delivery estimates provided above are to be used as a general guideline, actual delivery time-frame might defer due to certain circumstances.
Delivery might be delayed due to occasions like Christmas, Black Friday and weeks building towards it as your local Postal Office is stuffed with parcels to be delivered.
PLEASE NOTE OF THIS WHEN ORDERING DURING THESE OCCASIONS.
How long does it take for me to receive my order?
- As much as we would love to have you receive your parcel from us as soon as possible, we have no control of the parcel once it's out of our warehouse.
- Shipping speed is highly subjected to our courier partners and the speed of their processing during the holidays & promotion period.
- All orders are being sent with a tracking number via Skynet Express.
- During promotion periods due to the overwhelming orders during the events, please allow us 3-5 working days to process your order (excluding weekends and public holidays)
- Should you not receive any tracking from us, contact us at firstname.lastname@example.org and let us know your Order Number.